PRIVACY POLICY

SOLIOM SUPPORT

 Who we are

Www.soliom-support.com’s privacy policy fully respects and  recognizes your right to confidentiality and is committed to protecting  and safeguarding the privacy of the visitors to its website https://soliom-support.com/. Www.soliom-support.com is the sole and absolute owner of the information collected on the website https://soliom-support.com/.  We will not, under any circumstances, provide, sell, loan, or rent any  identifiable personal information to any other third party, unless we  are legally bound to do so. The information is collected from users at  various points on our website. Our privacy policy lists how we will use  the personal identifying information submitted by you. This privacy  policy can be changed or modified at any time without any notice to you  and will cover the usage of your personal information by every business  which is owned and operated by Www.soliom-support.com. Your personal  identifying information may be stored or utilized by any and all  businesses under the Www.soliom-support.com umbrella but will always be  within the terms and conditions of this privacy policy.

What personal data we collect and why we collect it

Personal Details

Before using the Www.soliom-support.com Service, the customer must  first complete the registration form. This involves giving user contact  information such as First and Last name, E-mail address, Postal address,  etc. Www.soliom-support.com will use your contact details to contact  you regarding the product and/or services you have requested. This  consists of renewal/re-registration notifications, special offers, and  surveys on improving our service.

Payment Detail

If you purchase a subscription or a plan from  Www.soliom-support.com, we will collect credit / debit card  information, and any other related payment information necessary to  complete a successful payment from the user. Www.soliom-support.com may  use the services of a third party to process and verify credit / debit  cards for it’s billing purposes. This involves sharing the user’s name,  credit / debit card number, expiry date and the billing address with the  credit / debit card processing company. When processing a transaction,  Www.soliom-support.com will also seek and obtain information regarding  the payment amount and other transaction data. If required, we may  transfer or disclose this payment information to a third party only to  the extent necessary so as to complete the payment processing.

System Information

Subscriber’s Computer/ phone and cameras – If required, we may also  seek information about the make and model of your devices, and/or any  computer software, hardware, or peripherals attached to it, including  the date of it’s purchase, Serial number of your device, condition of  the device and the application if reporting a fault occurrence and  during diagnosis, system and registry data about software/ onsite  installations and hardware configurations, and error tracking files.  Usually, this information is required to offer customized and  personalized technical support to you.

Diagnostic Tools – Some Www.soliom-support.com online diagnostic  tools and applications may gather a wide variety of useful functional  information about the state of a computer system and the applications  stored on it, which are analyzed to help diagnose and solve the problems  of the end-user. Such information, which are collected by  Www.soliom-support.com, will not contain any sensitive information such  as e-mail passwords, e-mail messages, e-mail addresses, websites  visited, etc. Www.soliom-support.com’s use of the applications for  Remote Access and Diagnostic services is also subject to the terms of  use in the respective software license agreements.

Comments

When visitors leave comments on the site we collect the data shown in  the comments form, and also the visitor’s IP address and browser user  agent string to help spam detection.

An anonymized string created from your email address (also called a  hash) may be provided to the Gravatar service to see if you are using  it. The Gravatar service privacy policy is available here:  https://automattic.com/privacy/. After approval of your comment, your  profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading  images with embedded location data (EXIF GPS) included. Visitors to the  website can download and extract any location data from images on the  website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your  name, email address and website in cookies. These are for your  convenience so that you do not have to fill in your details again when  you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to  determine if your browser accepts cookies. This cookie contains no  personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your  login information and your screen display choices. Login cookies last  for two days, and screen options cookies last for a year. If you select  “Remember Me”, your login will persist for two weeks. If you log out of  your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved  in your browser. This cookie includes no personal data and simply  indicates the post ID of the article you just edited. It expires after 1  day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos,  images, articles, software downloads etc.). Embedded content from other  websites behaves in the exact same way as if the visitor has visited the  other website.

These websites may collect data about you, use cookies, embed  additional third-party tracking, and monitor your interaction with that  embedded content, including tracking your interaction with the embedded  content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained  indefinitely. This is so we can recognize and approve any follow-up  comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the  personal information they provide in their user profile. All users can  see, edit, or delete their personal information at any time (except they  cannot change their username). Website administrators can also see and  edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can  request to receive an exported file of the personal data we hold about  you, including any data you have provided to us. You can also request  that we erase any personal data we hold about you. This does not include  any data we are obliged to keep for administrative, legal, or security  purposes.

Transfer of Data

Your information, including Personal Data, may be transferred to –  and maintained on – computers located outside of your state, province,  country or other governmental jurisdiction where the data protection  laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide  information to us, please note that we transfer the data, including  Personal Data, to secure location to process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

www.soliom-support.com will take all steps reasonably necessary to  ensure that your data is treated securely and in accordance with this  Privacy Policy and no transfer of your Personal Data will take place to  an organization or a country unless there are adequate controls in place  including the security of your data and other personal information.

Additional information

How we protect your data

Any and All information gathered by us on our website is stored and  maintained in secure facilities with access limited to authorized  personnel only. The Www.soliom-support.com website is periodically  tested for any potential security breaches to ensure that all the  information collected is secure from any kind of unauthorized viewing  and/ or sharing. Personal information of our customers is protected via  HTTPS and SSL security.

Retention of Information

Www.soliom-support.com will retain the personal information of its  subscribers / users for only as long as they are registered for our  products, and for a reasonable time thereafter.

Cookies

A cookie is a message sent by a web server to a web browser, which  stores it in a text file. The usage of a cookie is in no way linked to  any personally identifiable information while on our site, and does not  violate the privacy of our users.

Live Help Session Records

Www.soliom-support.com reserves the right to take appropriate  measures for quality control, which may include monitoring online and  offline sessions between a user and a www.soliom-support.com expert. We  may also record online and offline sessions conducted on the Website  for user’s reference and also to assist in resolution of potential  complaints and disputes. The session records may also be used to improve  the service levels, build a FAQ or a support knowledge base. However,  Session record data will not be related with personally identifiable  data of individual customers.

Log Files

www.soliom-support.com uses IP addresses to track user movement,  administer the website, and obtain broad demographic information for  aggregate use. IP addresses are never linked to personally identifiable  information.

Sharing

We may hold the right to share aggregated demographic information  with our advertisers and partners but these will not be linked to any  personal information that can relate to or identify any individual  person.

Contests and Surveys

Participation in occasional surveys or contests promoted on the  website is entirely voluntary and the user therefore, can choose whether  or not to divulge this information. Information, which may be  requested, may include contact information such as name, shipping  address, and demographic information such as zip codes. Contact  information will be used only for the purpose of notifying the winners  and award prizes. The information obtained through Survey will be used  for only for the purposes of monitoring or improving the use and  satisfaction of this site.

Security Issues

Our website uses all types of precautions to protect user  information. Whenever a user submits some sensitive information via the  website, we will protect it, both online and offline. Sensitive  information such as card numbers is encrypted with the help of highly  effective encryption software. We make sure to use industry standard  128bit encryption technologies whenever transferring and receiving  consumer data exchanged with our website. An equivalent care is  undertaken to protect user information offline. The entire information  of our users is restricted in our offices. Only specific employees like  the billing executive or a customer service executive who need specific  information to perform a specific job are granted access to personally  identifiable information. Even they are compulsorily made to use  password-protected screen savers each time they leave their  workstations. Upon return to their desks, it is mandatory for them to  re-enter their password to re-gain access to user information.  Furthermore, ALL employees are made abreast of our security and privacy  policies. Any other site accessible through our website has it’s own  security and privacy policies and data collection practices. You are  encouraged to please consult that site’s individual privacy policy. Only  under the events or situations that are required by law and to  safeguard ourselves from any legal action, we may disclose some  information about our users to such relevant authorities / law-enforcing  officers.

What third parties we receive data from

We use Google, Bing analytics and other web services to improve the  tracking of our website that captures visitor’s data which is not  personally identifiable.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain  personally identifiable information that can be used to contact or  identify you (“Personal Data”). Personally, identifiable information may  include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and  used (“Usage Data”). This Usage Data may include information such as  your computer’s Internet Protocol address (e.g. IP address), browser  type, browser version, the pages of our Service that you visit, the time  and date of your visit, the time spent on those pages, unique device  identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an  anonymous unique identifier. Cookies are sent to your browser from a  website and stored on your device. Other tracking technologies are also  used such as beacons, tags, and scripts to collect and track information  and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate  when a cookie is being sent. However, if you do not accept cookies, you  may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data, Who we share your data with

Www.reolink-support.com uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Disclosure of Data

Legal Requirements

Www.soliom-support.com may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Www.soliom-support.com
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

As a European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”),  to provide the Service on our behalf, to perform Service-related  services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform  these tasks on our behalf and are obligated not to disclose or use it  for any other purpose.

Diagnostic Tools – Some Www.soliom-support.com online diagnostic  tools and applications may gather a wide variety of useful functional  information about the state of a computer system and the applications  stored on it, which are analyzed to help diagnose and solve the problems  of the end-user. Such information, which are collected by  Www.soliom-support.com, will not contain any sensitive information such  as e-mail passwords, e-mail messages, e-mail addresses, websites  visited, etc. Www.soliom-support.com’s use of the applications for  Remote Access and Diagnostic services is also subject to the terms of  use in the respective software license agreements.

Links to Other Sites

Our Service may contain links to other sites that are not operated by  us. If you click a third party link, you will be directed to that third  party’s site. We strongly advise you to review the Privacy Policy of  every site you visit.

We have no control over and assume no responsibility for the content,  privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from  anyone under the age of 18. If you are a parent or guardian and you are  aware that your Child has provided us with Personal Data, please contact  us. If we become aware that we have collected Personal Data from  children without verification of parental consent, we take steps to  remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify  you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our  Service, prior to the change becoming effective and update the  “effective date” at the top of this Privacy Policy.

Changes to this Privacy Policy are effective when they are posted on this page.

Auxiliary Information

In order for this website to properly accomplish its obligation to  our customers, it is necessary for us to supplement the information we  receive with information from third-party sources.

Special Offers – We do send out welcome emails to all new customers  making them aware of our contact information, who we are, etc. Existing  and past customers may occasionally receive information on products,  services, special deals, and newsletters.

Correction/Updating of Personal Information – Changes to a user’s  personally identifiable information (such as address or phone number  change), or if a user no longer desires the Service, we make sure to  correct, update or remove User personal data provided to us.

Soliom Support Service

SOLIOM DEVICE SETUP

Ask Soliom support about any issues & basic queries regarding  your Soliom Camera Setup or Soliom Doorbell Setup . The easiest way to get help for Soliom camera and doorbell setup is  here:

SOLIOM APP DOWNLOAD

how to connect soliom camera app to your Soliom Camera or Soliom Doorbell . our soliom support helps to soliom setup and Soliom Camera Setup you just call to 1-818-334-2386. before that click link soliom app and read it. in will instruct you how to connect to soliom camera and soliom doorbell to your phone. you can easily download soliom app  from google play store or App Store. At any point you confused get contact to our support team. they will help you to  soliom s60 app and Soliom Doorbell Setup. also check how to connect soliom app for pc

SOLIOM HELP DESK

Soliom-support is dedicated to all soliom clients, and they must benefit from the strong mission and clear vision of our customer service. If you’re looking for installation help to secure your home & business, Contact us today for a comprehensive Soliom installation package based on your budget and requirements. Dial Soliom phone number (818) 334-2386, if you dont want to fill in the online form & want instant help. Our basic online help is there with email & phone assistance options. Leave detailed voice message to arrange call back from an Soliom support Team for Soliom Camera Setup or Soliom Doorbell Setup .  

HOW TO SETUP SOLIOM S70 CAMERA

We have experts team to guide how to install or setup Soliom solar camera s70. customer have need  information about first installation of soliom S70 camera, battery setup, Micro sd card setup etc. we here guide you step by step how to install soliom s70 camera 

SOLIOM SUPPORT QUICK GUIDE

SOLIOM SUPPORT

 If your  is in Soliom Camera Setup or Soliom Doorbell Setup warranty or less than 12 months  old, contact the manufacturer, Soliom customer service business site  and fill in the required information to get in touch with Soliom support .

SOLIOM WARRANTY

 Soliom support is offered through 12 months of warranty deal, which covers any  device malfunction and replacements., Find more about soliom warranty during Soliom Camera Setup or soliom setup

USE SOLIOM SOLAR CAMERA

For the New Customer its complex for them to use it efficiently, for thier guidance contact to soliom setup, Soliom Camera Setup, soliom support team just call to 1 818 – 334- 2386.

SOLIOM APP DOWNLOAD

Soliom support Download “Soliom” App from Google Play Store or App Store, and follow  the simple steps to set up the device to your Soliom Camera Setup , Soliom Doorbell Setup

you can get the details how to connect app to device following link button

SOLIOM SUPPORT

 Soliom support just acts as an independent online setup guide and does not claim any ownership of Soliom brand. 

Google Assistant : The integration between soliom  cameras, doorbell and Google assistant is available in the USA, Canada, New  Zealand and Australia. Know more about assistant setup or call us if you face any trouble during the Soliom camera setup and Soliom Doorbell Setup with Google assistant.

SOCIAL

CONTACT US

BETTER YET, SEE US IN PERSON!

Soliom support love our customers, so feel free to chat/call 24/7 for Soliom Camera Setup, soliom camera troubleshooting

SOLIOM-SUPPORT.COM

1999 Harrison Street, suite 103, Floor 102 , Oakland, CA, USA

Mail :- soliomcameraservice@gmail.com Call Us :- 8183342386

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